Coronavirus COVID-19 Update
We are delighted to announce that we are able to reinstate our DPD Pick Up Shop Service for returns effective 8th June 2020. Our partner, DPD, has been working hard with their pickup shops to ensure that they in line with the latest government guidelines. Your safety remains a priority for us, therefore all processes will be contact free and DPD will gradually open more shops as government guidance allows, so your previous closest shop may not yet be available.
We are continuing to review local area lockdowns and are in discussions with our delivery partners regularly. Should things change in these areas which prevent returns from being made, we will update this page accoridngly.
- Customers who made orders prior to 1st November 2020 will have 90 days to return their items back to us.
- Orders made from 1st November 2020 can be returned up to the 31st January 2021.
Should you need any support our Customer Service Team are available to help you and they can be contacted on +44 (0)330 585500 or email@example.com
Things are changing all the time and we will continue to follow advice from the UK Government and the World Health Organisation.