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CHRISTMAS SHIPPING AND RETURNS

We hope you love shopping with WeatherBeeta. Our warehouse is closed from Thursday 24th December to Monday 28th December to give our hard working team a break over Christmas.  Orders placed before before3pm Wednesday 23rd December in the UK will be delivered the next working day.  Orders placed after 3pm Wednesday 23rd December until Monday 28th December will be despatched Tuesday 29th December for next day delivery (delivery within 2 working days Scottish highlands & Northern Ireland).

RETURNS

We want you to choose the perfect gifts for your friends and family for Christmas, however, we understand that sometimes things just do not fit as first expected when it comes to trying it on. With this in mind, we will be extending our Returns window for the Christmas period to January 31st 2021 - so any purchases made from November 1st 2020, will have until this date to be returned back to us. 

If the item you have received is faulty or damaged, or if you have received the wrong item, then please follow the returns process to get the item back to us. We will be happy to send out a replacement product and cover the cost of postage.

Unfortunately we cannot exchange products for a different item. If you have ordered the wrong item or size and wish to exchange for a different size or colour, then please follow the returns process for requesting a refund and then place a new order on the website. 

To request a return, please follow the below link: (please note, if you ordered as guest, you will need to complete the fields on the right hand side of the link below. If you logged in with an account, please complete the left side). 

 

Online returns request form

Weatherbeeta heritage, quality & innovation...

For 40 years WeatherBeeta, since 1980, has embarked on a brand mission to create high quality, comfortable, innovative and durable protection for horses & dogs. WeatherBeeta is a pioneer in the industry being one of the first to use synthetic material in horse rugs and dog coats. WeatherBeeta’s experience, technology, design and quality have made us a global brand that horse and dog owners love and trust.

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